UCSD Human Research Protections Program

Cannot log in even though you have "reset" your password

If you are unable to log into e-IRB Services — even though you have "reset" your password — please try the following:

  1. First, go to the e-IRB Services Sign and page and click on the Forgot Username? hyperlink:
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  2. Then, enter your email address in the next page and click [What is my Username?]:
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  3. On the next screen, click the link on the link (green arrow):
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  4. On the next screen, please "refresh" this page. The browser should have a symbol similar to a circle as noted in screenshot below (green arrow), which you will click on to refresh the page:
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  5. After the page is refreshed, please enter your username and password.
  6. If you are still unable to log in, please contact the HRPPP Office at hrpp@ucsd.edu or 858-246-HRPP (858-246-4777).

Contact the Human Research Protections Program Office